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Our Customer Service is dedicated to satisfying customer needs. We take pride in supplying our customers with top quality products. We enjoy finding innovative solutions to problems our customers may encounter due to their rapidly changing markets. We also know that insect pests wait for no one, so it is not enough just to offer top quality products, they also need to be delivered on time to be useful. We are willing to go the extra mile and do whatever it takes within our power to assure our customers are not just satisfied but delighted with our products and service.
Our Marketing & Sales serves a wide variety of domestic and worldwide markets through a network of national or regional distributor partners, through governmental agencies or organizations, or through private label or toll manufacturing customers. In addition to assuring the reliable supply of our current products to meet our customers' needs, we keep an eye on market trends and developments in order to be ready with the new products our customers will require to meet the demands of their markets in the future. At Hercon, we believe we can only assure our success by assuring our customers' success.
Our Product Development activities are wide ranging and include product formulation research and development, packaging development, field testing, technical information and service support, and regulatory affairs support for domestic and international markets. Our new product development efforts are greatly enhanced by the large network of academic and governmental research cooperators we have built over the years. Our customers have learned they can rely on us for the products and the technical support they need to achieve success in the markets they serve.
Our Quality Assurance is committed to maintaining our well-established reputation as our customers' preferred source for dependable top quality products and service (see Our Quality).
Our Manufacturing capabilities include high volume production of controlled-release products utilizing Hercon's unique laminated polymer technology and other methods, processing of finished products in a wide variety of forms to suit the application, and product packaging of various types and sizes. In addition to production of Hercon's branded products, our capabilities permit private label and toll manufacturing of current or new products with the flexibility required to meet our customers' changing needs.
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